How to Use TW & Replacement



  How to Use Tupperware products ?
Tupperware products are tested to ensure that they are a safe, non-toxic, attractive and durable alternative to other home storage products. With a little care you can keep your Tupperware looking as good as new.
  
Cleaning and StoringWash and rinse Tupperware with liquid soap and lukewarm water. Store without seals to keep them fresh. Do not soak polycarbonate range in detergent or soap
Hot food and BeveragesCool beverages before handling or applying the seal. Cool hot food or liquids containing fat (cooking oil/grease, curries, soups, sauces) before placing them in the container. Tupperware containers can withstand temperatures upto 80° C.
Tight Seals: Place the seal in warm water for few minutes. Dry thoroughly, then apply to container while still warm.
Stain Removal: Baking soda – removes the stain with very less effort. just  sprinkle the soda on the container and wipe it slowly with a moist cloth or towel.  Lemon juice –  for stubborn stains! squeeze fresh lemon juice on the stained area of the container and then place it in the sun.  and rinse it with Luke warm water. apt to remove undesirable odors as well! .White vinegar –  dilute vinegar with Luke warm water and then leave it on the stain for around an hour . Salt – use milk powder with some iodized salt as a scrub to remove stains from Tupperware.  dissolve the salt in lukewarm water and then use a very soft cloth or a wipe and scrub it slowly on the stained area. It is best to keep the Tupperware soaked in the solution for an hour to get the maximum benefits. However, DO NOT rub the Tupperware too harshly as it shall damage the container.
Preventing Cuts and Scratches: Avoid the use of abrasive scrubbers and washing powders.
Removing Unpleasant OdorsA piece of charcoal or moist newspaper, stuffed into the container and left sealed for 12 hours in the fridge, before washing and rinsing the product thoroughly, should get rid of unpleasant odors.

Liquid Storage: Only Products with Classic Round Seal are liquid-tight and can be kept in any position. Place containers with any other type of seal in upright position.

 Replacement
 The Life Time Guarantee

* Manufacturing quality issues like wrapping, stress, cracking, peeling, splitting, and any specific functional issues in normal non-commercial use covered by Life Time Guarantee.

* All the Tupperware products which are not under "Q" guarantee comes under life time guarantee.

* Melamine products are covered for a guarantee of 7 years only.

* Any exceptions to the above will clearly be intimated at the time of sale.

What is covered by Life Time Guarantee:


Tupperware proudly back its products with a life time guarantee. most Tupperware products are guaranteed to perform under domestic use for the life time of the product. the only products not covered by the life time guarantee are those few items which come under quality guarantee with the 'Q' symbol.

Tupperware products are guaranteed against chipping, cracking or breaking under non commercial use. If due to non-availability, a particular color of a part in the original product can not be provided we will provide a matching color. If we cannot find a matching color, the customer will be requested to give back all the parts of the old product and have a new products of a same design but in new color.

If dew to unavailability, a replacement product cannot be provided. Tupperware will gladly provide a comparable product in volume or full credit to the value of the last recommended retail price of that item, towards future purchase of the Tupperware products.


Replacement Cases:

SEAL:

 *Crack through gate.
* Side wall deformation.
* Bottom crack due to stress.
* Locking issues.
* Short shot or any manufacturing defect.
* Crack at handle.
* Hinge crack

BASE:
* Loose / Tight fit.
* Peeling.
* Hinge, Tran ion damage.
* Bulging or caving.
* Crack at grooves.
* Crack at tab.
* Crack through side weld




What is not covered by our life time guarantee?

* Products handling and usage issues like scratching, staining, melting on exposure to hot plate excess heat, burning , blistering in microwave application impact damage by knocking/ hitting by hard objects, rusting, insects bite . dust mite( microorganisms present in the dust, non seen by naked eye etc...)

* Breakage of products due to mishandling / accident drop on floor.

* Decorative printing, scale printing, bags, straps, pouches etc.. are not covered by life time guarantee.

* Any product or part damaged are not covered by our guarantee may be purchase individually.


Non Replacement Cases:

BASE:* Staining from food material.
* Crack due to high impact. Such type of cracks may not start from the lip to gate.
* Melting by hot surface.
* Bubbles / spot marks due to over heating in microwave.
* Scale formation due to hard water usage.
* Scratches due to mishandling / usage of abrasive for washing.
* Melamine products breakage due to mishandling.

SEAL:
* Stickiness due to poor maintenance / cleaning.
* Seal melting due to over heating
* Cuts by sharp tools. The cuts will be very sharp and no natural breakage symptoms will be visible. Ant bite, Dust mite, Rat bite.
* Biting by children.
* Seal creep due to usage of LLDPE seal in microwave.
* Scratches due to mishandling.
* Staining from food.
* Water leakage other than round classic seal with outer fitting.




The Quality Guarantee --- "Q" Guarantee:

* A few Tupperware products are under "Q" guarantee. As these products are not intended for life time use they do not carry the life time guarantee. how ever they are still guaranteed by Tupperware to be free of manufacturing defects and will be replaced , if defective , completely free of charge, provided they are returned with order receipt immediately.

* Current products under this category are vegetable peeler, ice cream scoop, knives, lunch and kit bags, water dispenser tap, spice shaker stand etc..

* Products with "Q" Guarantee will be clearly indicated at the time of sale, through catalog, leaflet or flyer.





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